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What is the Early Alert Academic Intervention and Referral System at Woodbury?
Early Alerts at Woodbury are a way for students in need or at-risk to get help before problems have irreversible effects on their academic or personal well-being.  The primary goal of this program is to assist faculty and staff in improving the motivation and performance of underachieving students in an effort to better Woodbury’s capacity to retain these students.  By identifying these students, the Early Alert Specialist can attempt to address their needs, thereby increasing the likelihood of their success.
Academic Affairs Early Alert Specialist invites faculty, staff, and fellow Woodbury students to share any concerns they may have for a student on campus by completing an Early Alert FLAG (see below) and submitting it via Starfish online retention platform.  Within a week of the Early Alert being received, the student will be contacted to see if he/she had addressed the problem with his/her instructor, and, if not, asked to discuss the area of concern and brainstorm problem-solving strategies with the Academic Affairs Academic Support Counselor, Evelyn Guzman.


How to Issue an Early Alert for a Student through the Starfish online retention platform​
  1. Go to the Starfish website to manage student's electronic files, in sync with other Woodbury support personnel.  (  
  2. Log-in with your usual Woodbury campus log-in name and password.
  3. Click on Students tab
  4. Click on My Students tab on far left
  5. Search for student by typing in their first name.
  6. Click on student's name when it appears.
  7. Click on the "Flag" box.
  8. Scroll to the type of flag for the concern you have.
  9. Write a note about the detail of the flag.
  10. Click on "Save" or "Submit".
  11. Your Early Alert has been sent to the appropriate Student Affairs support staff and/or the student, depending on which flag you selected.
  12. You can follow any progress on the Early alert flag you raise for this student by returning to the student profile, and clicking on the "Tracking" tab on the lefthand side of their profile. 
  13. If an Early alert has been 'resolved', it will appear with Resolved next to it under the Tracking feature.
For more information about Starfish, go the Help documents and mini-tutorials found here: 


The Campus CARE Team engages in proactive and collaborative approaches to identify, assess, and mitigate risks associated with members of the campus community, and visitors exhibiting concerning behaviors or thoughts.  By partnering with members of the community, the CARE Team strives to promote well being and success while prioritizing community safety.
The CARE team serves the university and individual students by arranging, coordinating, monitoring, evaluating and advocating for students in need of assistance.  Through collaboration and coordination of resources, we seek to foster academic and personal success for students.
For more info click CARE Team​


Who's on the CARE teamon the CARE team

  • ​Shannon Savage, Associate Dean
  • Ruth Burgher-Gibore , Director of Counseling Services
  • John Lewis, Campus Security
  • Ian Wright, Security Specialist
  • Evelyn Guzman, Academic Counselor
  • Ernesto Morales, Ac​ademic Counselor
  • Edward Rivas, Learning Specialist​